How to Upgrade Shinko S2145 Firmware Version 14
Shinko recently released a new firmware, version 14.xx, for its flagship S2145 4×6/5×7/6×9 Photo Printer. The new firmware coincides with the release of a new media for the printer. You will need to install this new firmware before using the new media. (Check out our previous post on this topic which includes a picture of the new media box.)
To upgrade the S2145 Firmware to version 14.xx:
Go here: http://www.kgprophoto.com/login.php log in and download the S2145 Firmware. Unzip the file and save to your PC. There should be 4 files (S2145upgrade.bat, S2145upgrade.exe, upgrade.ini, and usbcomm.dll) and 2 folders (Old PCB and New PCB) in the main folder named Z0131800-04. If you already have the printer driver installed on the PC, make sure that you exit out of the status monitor before you execute the upgrade. Which located and the bottom right corner of your screen.
Connect PC to printer with USB cable, power ON printer, open the printer door, and then double-click the “S2145upgrade.bat” (windows batch file) file.
Application window pops up, and starts installing F/W. Note: On some Windows 7 32 or 64bit systems the firmware fails to install and you may need to change the compatibility mode of the file “S2145upgrade.bat”. This can be done by the following. Right click on the file “S2145upgrade.bat” and select properties. Under the Compatibility tab, check the “Run this program in compatibility mode for:” button and select “Windows XP (Service Pack 3)”.
Then run the S2145upgrade.bat file again.
If you have any questions, please comment below or shoot our tech team an email.
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Comments
If you do not Exit the status monitor it will leave your USB in the menu at 00.00 instead of 2.08 and you will not be able to print. Reinstall the firmware if this happens. Thanks to Julie for letting me know.
I tried installing the mew upgrade and di, and am sure the monitor was off and the printer open….now it will not print!!
Did I do something wrong?
What are the correct drivers for windows 7?
Kevin,
You can download the firmware from KG Digital here:
http://www.kgprophoto.com/downloads.php
Steve,
Yes, the new firmware is backwards compatible. We have tried it on several printers and the new firmware definitely prints on the old media. Feel free to update your printer now so it will be ready to go when you start using the new media.
Wish I could say that I have had luck with the firmware, but I am now experiencing many problems printing 2×6′s including Paper RollBack Errors abound. This is a MAJOR issue.
Anyone else experiencing this? Solution?
The Firmware upgrade does not work with the 2×6 option. Try updating your driver. If that does not work you will need to change from 1-2×6 twice to 1-4×6 cut in 2. Feel free to call 800.342.9294 if you need more assistance.
First off, I am extremely upset. I had no indication that the media change would require a firmware update that would essentially make it impossible for me to use the printer in the manner in which I bought it for. I found out there was a problem when I was at an event and was unable to operate due to this. I updated the firmware and now I cant print a single 2 x 6 and have to reconfigure everything for a 4 x 6(cut) and I do not appreciate the way this has been addressed. I updated my driver to the most current version and it still will not allow me to get back to the point of printing a single 2 x 6.
What is going on with this Firmware Upgrade!! I wasn’t aware…ribbon wouldn’t work at my event last night and now I can’t get my 2 x 6′s to print.(paper rollback everytime)..I have an event in 7 hours…and no pictures to offer…what do I have to do to get this thing to work.
STEVE!! Could you please tell me how you got the 4×6(cut) to work for you…I’ll do that if I have to rather than looking silly and cancelling a gig which has been reserved for some time.
that print option is very difficult to get to work right. I have had mixed results and sometimes it just doesn’t work. I have resorted to outputting the images as a 4 x 6 image and using my windows image viewer to print and making sure to select the 4 x 6 (cut) and making sure that the option to fit picture to frame is turned off.
Sorry for any issues with the S2145. We have tried to get the word out through our blog, Facebook page and our email blasts.
Shinko/Sinfonia tech support says the newest firmware does fix the roll back issue. Log in here: http://www.kgprophoto.com/downloads.php?
Download and install the newest firmware:
*** New S2145 Firmware ***
New Firmware for S2145 (Main 14.xx, DSP 3.XX) (Fixed the 2×6 roll back issue)
I’m back…. So I have finally got the issue related to printing 2 x 6 photos resolved. Onto the new issue. I have had hundreds of prints each event come out blurry since I have switched to the new media. To make matters worse, one roll of film could not be recognized at all by the machine which is now useless. it kept saying incorrect ribbon. I have looked to see if the printer can be calibrated and have not had any luck. I can print 10 copies and every few or so the image is so blurry I cannot in good faith pass that to my customer. I have tried new rolls of media, cleaned my printer and nothing is working. I want to know if this new supplier is living up to the quality standards or what? can this be fixed? is there a way to calibrate? what can I do? I did not have this issue before the media switch so something has to be up? Awaiting response.
@Steve – Bill is on vacation this week. At this point I would recommend that you contact Shinko and see what they think. 800-597-4351. I will make a note for Bill to check back with you when he returns. You can also schedule a call with Thomas, Bill’s protege by calling us at 800-342-9294.
I am trying to update the firmware of the Printer Shinko S2145 with the latest firmware V14 ( http://www.kgprophoto.com/download.php?file=Z0131800-05(CHC-S2145_Firmware_upgrade).zip ). I am following these instructions http://imagingspectrum.com/blog/2012/02/how-to-upgrade-shinko-s2145-firmware-version-14/ and it seems that the update is not working. When I run the batch file an error is occurring by the following message, Printer Program Version Error.. USB Firmware Download Failed.
I tried Installing V11 and follow the same instructions, but still the problem persists and an error will pop up with the following message: Could not install firmware. The installer detected that the firmware which is not a standard model was installed in this printer.
My Shinko S2145 is currently installed with Firmware V10.25 and DSP version 2.01. If you could help me with this problem it will be a pleasure.
Ziffa,
Please call our tech line at 800.342.9294. If the tech team is busy ask for a tech ticket to be started.
Bill
Hi Bill,
I still have not found a solution to the problem i have had in regards to my blurry prints. I have also encountered one ribbon that the printer would not recognize at all which has in effect made half of a box of material useless. overall i am now down about an entire box of material after all of the re-prints from blurry prints and the ribbon error and with the price i paid for it i am not very happy. No settings changed from when I first started using my printer and now. the only change was the firmware and media. I have modified my settings, designs, and anything else i could think of and no good. I have waited until now to continue my follow up on my problem to see if the problem was consistent with every roll / ribbon and have discovered it is not. I had one box of material that had maybe one or two blurry prints in the entire box and one box that almost every print was blurry.
I have had all of the same problems above. Even shipped the unit back to Kanematsu (KGdigital) to have them report it as fixed but as soon as I show up for an event it fails!!! Snapping the ink ribbon in half and feeding it through the paper rollers and out the front on 5 different occasions, or erring saying “incorrect ribbon” which it is not as I ordered this media pack from KG with the understanding it was the “new media” to be used with the new firmware. Needless to say I’m furious and have lost now over $300 in shipping the unit to be “fixed” $300 on shipping a loaner printer from another vendor, and the initial cost of the printer with ink media and paper. So a total of over $2400 for a garbage printer that cant even print 2×6 strips which is exactly what I bought it for. All i hear is “download the new firmware” which I did on the phone with Johnny from KGdigital and guess what, it didn’t fix a thing and only compounded the issues I am having. So now Im knee deep in wedding season with no printer and no way of fixing it. Clearly this new company is not doing its job and I wish I had never upgraded the firmware and should have continued to buy the old media until it all ran out. I am giving KGdigital one more chance to fix the unit with shipping at their cost, and provide with me with a loaner unit at their cost. If they are not willing to do this I will never use this piece of junk again and I will let everyone I know not to buy this unit. I cant say how disappointed I am. Don’t be fooled there is no fix for this. And you can forget about running a 2×6 print and get good results.
Steve: I sent you an email on 8/20 about this issue. Please get in touch with me at techsupport@imagingspectrum.com
Carl,
Have you already sent your printer back in? Either way email me your serial number, print count and contact info and I will make sure it gets fixed correctly.
I BOUGHT TO TWO DIFFERENT SUPPLIERS MEDIA FOR MY SHINKO PRINTER AND NOW THEY BOTH ARE SENDING ME A FIRMWARE TO USE IT, OF COURSE DIFFERENT VERSIONS. I NEED TO USE BOTH MEDIA AND I NEED TO KNOW HOW… IS THERE A SITE TO DOWNLOAD PREVIOUS FIRMWARE VERSIONS TO GO BACK IF SOMETING GOES WRONG? IS THERE A FIRMWARE THAT ALLOW ME TO USE BOTH MEDIA? NONE OF THE MEDIA IS EXCLISSIVE. HELP PLEASE!
ALEX.
Alex,
As I stated above the new v14 Firmware is backwards compatible with the old S2145 media. You only need the new Firmware to run both medias. All the media is made by Shinko/Sinfonia and imported by them to the US. Please follow the instructions above and go here to download the Firmware. http://www.kgprophoto.com/login.php
After reading the above I am getting nervous about my S1245. Is all the same thing in store for me? Will the media be changed etc? I just had the head replaced and firmware updated at KG in NJ last March and still have inconsistent color matching issues (print v monitor). I don’t need things to get worse! So what may the future hold for my 1245?
Hi, is there a firmware for mac?