Updated September 25, 2018 Attention Ciaat Brava 21 Owners We have a new Ciaat Brava 21 Beta driver for Windows 7, 8, 8.1 and 10. It is much easier to install with this version 1.6. In tests here and Beta testers we have sent this to, we have not had
Category: Tech Support
Total 95 Posts
“Why won’t my printer print?” This is a common question here and on the internet. When printing from software, just because the software sees the printer, does not mean the printer is actually connected and being seen by computer. The best way to check is to look at Devices and
Customer ask, “how do we take photos of people on the moon?”, Chroma key of course. Blue or green? Optically and software wise, chroma key blue is a better color for chroma key knockout. However, it is too close to blue eyes, blue jeans, blue shirts. Chroma key green is
I am shocked to see how many times a $10 cable causes a delay or worse, a refund at an event because there are no backups. I usually have about 5 of each cable with me at an event. I use power cables, USB A to B for printers and
Troubleshooting your printers can be a huge pain if you don’t know where to start. Here are some tips to help troubleshoot your printer. Check if your printers and devices are plugged in and turned on before turning on your computer or starting the software. Always have extra cables. Use
To clear a head clog go into the driver and go to Start DX Printer Maintenance Tool. Click on Head Maintenance. Run a Nozzle Check with Print Check Pattern. See if there are clogged heads. If so run a Power Forced Cleaning. Do a Nozzle Check with Print
The thing I hear and read most is, “I have been transporting with media for years.” Just because you have been doing something for years does not mean it is okay to do. There is a frequent debate about whether to transport printers with or without media. The real answer
There has been some confusion about which operating systems supports panoramic printing. Here are some guides that should help. If you have any questions please email me at bill@imagingspectrum.com DNP Pano prints on the DNP 620 and 820 ONLY print on Windows OS and ONLY with Darkroom Booth, Core and