Support

Technical Support

Imaging Spectrum offers complimentary technical support for our regular customers and paid support for others. Our experienced and trained staff can walk you through most technical issues right over the phone.

Contact us at 214-342-9290 or via email to set up a call-back support ticket. Most support tickets are answered the same day. Paid support is billed at $95/hour.

Our support hours are 8:30am – 5:30pm CT, Monday-Friday.

Online Support

If you are talking with one of our techs, and you need us to connect to your system, you will need to use www.remotepc.com.

Training

Need training on how to use your new printer and software? We can help you. We offer online phone training for $95/hour. Training can be customized to your business and workflow. Online remote training requires an internet connection.

Please contact us for more information.

From our customers

Based on 119 reviews
93%
(111)
3%
(4)
2%
(2)
0%
(0)
2%
(2)
Quality paper and delivery

Was safely delivered and papers wasn’t damaged.

Awesome product

Great printer

Epson 7800/7880/9800/9880 Ink UltraChrome (220ml)

Arrived on time

Fuji DX100 Media

Always excellent service.

Great All Around Paper

Epson Enhanced Matte is a great paper for general printing of photos, low-cost art prints, posters, graphics, just about anything. I’ve used it for close to 20 years. It seems to have very good longevity even though it is not archival rated. It’s a great matte paper.

Great for events

I have never used any other paper and ink for my Dnp QW 410. It’s a great product. I would highly recommend it.

Dnp

I don’t like the fact the paper price went up 20%

Printers and supplies

I've bought from these people many times. Always helpful and shipping times are fast. This company is my, go to for printers and supplies.

DNP RX1 HD printer paper

Prompt Delivery. Great service and Quality product. I’ve been ordering from them for last 2 and half years.

Pakor Drylab Paper, 6" x 213' - Luster (2 rolls/case)

DNP 4" x 6" Print Kit for use with DSRX1HS Printer

Fujifilm DX100 200ml Ink Set

Only the Best

I.S. is amazing to work with! Always taking care of their customers

Fujifilm 4x6 Print Kit for use with ASK-300 Printer

Quick & Easy

My usual supplier was out of stock and ordered from here for the first time. Quick and easy.

Ink is Ink

It works fine

Exactly what I needed

The 120 cassette works perfectly for my Fujifilm fp363sc al machine. This is the only place I could find that has this part in stock.

Fujifilm DX100 Yellow Ink (200 ml)

Epson Somerset Velvet 255gsm - 24" x 50' Roll (SP91203)

Fast shipping. Good product.

Super speedy shipping

These guys are like clockwork! Always ship the same day and everything is well packaged.

As described

Just like we needed. Old school twin checks with modern bar codes to simplify tracking.
Wish they had a choice of numbers so there is no overlap...
Also, never received tracking info, maybe a glitch....

From our blog

29 Jul 2022 Event Photography

I am Your Density - Managing Exposure

07 Oct 2020 Direct to Garment

Direct to Garment Printing is a Strong Growth Market