Support

Technical Support

Imaging Spectrum offers complimentary technical support for our regular customers and paid support for others. Our experienced and trained staff can walk you through most technical issues right over the phone.

Contact us at 214-342-9290 or via email to set up a call-back support ticket. Most support tickets are answered the same day. Paid support is billed at $95/hour.

Our support hours are 8:30am – 5:30pm CT, Monday-Friday.

Online Support

If you are talking with one of our techs, and you need us to connect to your system, you will need to use www.remotepc.com.

Training

Need training on how to use your new printer and software? We can help you. We offer online phone training for $95/hour. Training can be customized to your business and workflow. Online remote training requires an internet connection.

Please contact us for more information.

From our customers

Based on 131 reviews
92%
(120)
4%
(5)
2%
(3)
0%
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2%
(3)
L
Arrived on time

Item just as described and works perfectly with my printer.

Lia Mitsubishi 4x6 Print Kit for use with CP-D70DW, CP-D707DW and CP-D90DW Printers
m
Great service and support!

I recently ordered 3 printers + media. Order arrived quickly and in good condition. I've used tech support twice, and both times received timely and knowledgable support. Great job!

mcentertainment.com DNP 4" x 6" Print Kit for use with DSRX1HS Printer
W
Imaging Spectrum is a great source for all my printer and supplies needs.

I have always received good service from Imaging Spectrum. When I place my order, it is shipped to me in a very timely manner. I am very pleased with everything.
Great customer support also.

Willie Davis Fujifilm DX100 8" x 213' Lustre Paper 2 Pack

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