Support

Technical Support

Imaging Spectrum offers complimentary technical support for our regular customers and paid support for others. Our experienced and trained staff can walk you through most technical issues right over the phone.

Contact us at 214-342-9290 or via email to set up a call-back support ticket. Most support tickets are answered the same day. Paid support is billed at $95/hour.

Our support hours are 8:30am – 5:30pm CT, Monday-Friday.

Online Support

If you are talking with one of our techs, and you need us to connect to your system, you will need to use www.remotepc.com.

Training

Need training on how to use your new printer and software? We can help you. We offer online phone training for $95/hour. Training can be customized to your business and workflow. Online remote training requires an internet connection.

Please contact us for more information.

From our customers

Based on 64 reviews
97%
(62)
2%
(1)
2%
(1)
0%
(0)
0%
(0)
Purchased DSRX1HS MEDIA KITS

I trust you.

A
Splice Tape - 3/4"
Alan Hazlett
Splice Tape 3/4"

Always a good product and fast shipping is great!

DNP 4" x 6" Print Pack for use with DS620A Printer

Replaced the maintenance tank for epson f170

I ordered this part for my epson f170. It worked . No problem. Great price. Fast shipping.

Brushstroke Envelopes

I was glad that these were received so quickly and the free shipping really helps small businesses like us!
John Vinson
Cameraworks

Ultra smooth epson paper

Love this paper, as do a lot of my clients!

Highly recommend

Always fast shipment!

Graphtec Sharpie Pen Holder (PHP71-SHARPIE)

Happy return customer

Order process went smoothly as always. Ink arrived in perfect condition.

Epson UltraChrome HDX Green Ink (T913B00)

Great Portable Printer - Colors are Great!

I ordered this printer last year for an event with Santa. I wanted to print instant. I printed 4x6s. It was very fast and easy to use the email feature also. The choice was 4x6 prints or a digital image emailed. I had to turn my camera to Med instead of Large files (24MP) so the emails would send out. No problems with that. The colors on the prints are great. I am planning on buying another 620A printer to offer 5x7 prints along with 4x6 prints from the first printer. The software that I purchased to compliment this printer is Darkroom Core. It works perfect together. I also print instant at Proms, Homecoming Dance and other events. I will never go back to the old way, once the prints are printed, I am done with that event and dont have to return to deliver the prints. I would HIGHLY recommend this printer. Call Imaging Spectrum, they can let you know all the info on this printer. Worth every penny!!

Sleeving, Crown Style

Print wallets

Product is good but its a box of 500 instead of 1000 for close to the same price.

From our blog

29 Jul 2022 Event Photography

I am Your Density - Managing Exposure

07 Oct 2020 Direct to Garment

Direct to Garment Printing is a Strong Growth Market