Support

Technical Support

Imaging Spectrum offers complimentary technical support for our regular customers and paid support for others. Our experienced and trained staff can walk you through most technical issues right over the phone.

Contact us at 214-342-9290 or via email to set up a call-back support ticket. Most support tickets are answered the same day. Paid support is billed at $95/hour.

Our support hours are 8:30am – 5:30pm CT, Monday-Friday.

Online Support

If you are talking with one of our techs, and you need us to connect to your system, you will need to use www.remotepc.com.

Training

Need training on how to use your new printer and software? We can help you. We offer online phone training for $95/hour. Training can be customized to your business and workflow. Online remote training requires an internet connection.

Please contact us for more information.

From our customers

Based on 185 reviews
89%
(165)
4%
(8)
2%
(3)
1%
(1)
4%
(8)
Purchased 3 so far and every single one has worked great. and is great tool

Great tool to use, and will be worth every penny

needed for australian passport

This machine has served our customers successfully for years

Quick and easy to order and ship

I’ve ordered a few times from Imaging and happy at how fast they ship my order.

Game Changer

The Fujifilm DX400 has been nothing short of life changing for our business. Being able to print 99.9% of all of our work in-house has dropped our turn around time from weeks to days. And Imaging Spectrum were fantastic to work with getting the machines (Yes we bought a second one!) set up and running smoothly. And their fast turn around time when it comes to getting supplies is second to none.

Quick turnaround

First time ordering paper and ribbon. Quick shipping and great quality. I will be ordering again. Thank you!

SureLab Photo Luster Paper

Purchased this paper for use in the Epson D1070 DryLab printer. The print quality is great and has gotten nothing but WOW's and compliments from everyone that has seen the prints. I plan on using the printer and the paper for print on demand event photographs. The print speed of the printer is only about half of the advertised speed but is still good enough to do high quality on demand portraits.

Quality sleeving

Perfect for our uncut rolls of 120 film developing! Our customers appreciate hat we care about their negatives and sleeve them.

Great sleeving

Perfect for our uncut rolls of 35mm film developing! Our customers love that we care about their negatives and sleeve them.

Perfect

I will order here for now on came on time fast

Great product

The perf media works great. Perforation is not a visual distraction on final product.

My teacher makes us use only this paper.

My photography teacher insists we use only this paper for all photo printing, including test strips. It makes really good professional looking photos.

Great price. Quick fulfillment.

I bought it for a friend for letting me use his photobooth. The kit was priced well and offered the essentials. Haven't used it yet.

Magic protection

I used Moab Desert Varnish for the first time recently. I used it on a giclee photo printed on fine art paper. I needed to protect the print because I could not use glass to protect the image in the intended display.

I had used other brands of clear varnish for other images in the past with good results, but on some prints an excess of varnish would form transparent runs on the print.

The Moab Varnish sprayed very evenly, did not clog or sputter, was totally transparent, dried quickly and allowed three coats on my print in less than an hour. The result was totally invisible. It worked like magic.

A can is good for two or three large (20x30) prints and is less expensive than glass when the image is framed, with much better display character than glass. What's not to like?

Very good stuff. Recommended for fine art paper prints.

C
DNP 4" x 6" Print Pack for use with DS620A Printer
Chelsea Kelly (Smilebox Photo Booth)
Always great!

Ships quick. My go to for media! I use for my Photo Booth.

Great paper

This satin paper produces fantastic images. I use it with my Canon Pro 2600, and the results are outstanding. highly recommend!

A great spray for fine art

I use this daily for fine art printing (Charles Francis Studio). It works reliably and offers great protection. The price here on Imaging Spectrum was better than elsewhere, and they packaged everything up very safely.

Great paper and ink!

This product has always been great to use. Easy to handle and doesn’t tear. Maybe a little pricy but you get a lot of prints.
Company does a great job of getting the orders out quickly!

Best Service Ever

Always fast service and very helpful if you have a problem

I bought photo paper and I really liked the result. The colors are vivid and the image quality is clear and professional. In addition, the paper is durable and the ink dries quickly.

Works great

We use the WCM+ with Booth.Events and it is fast and reliable! 1st print will take an additionl 3-5 seconds to print but when wireless printing. When paired with Snappic, Snappic prints slower. The speed is defently dependant on the software you are using.
I setup a printer at home and my wife and kids can print their photos from their phone. Quick and easy, no setup required.

Great product!

I used this Media kit for the first time for an event, and it was so easy to use. The quality is amazing, and guests enjoyed the photos. The fact that I can offer strips using this product is great for my guests.

Love my Printer

Using it heavily working great, amazing color and great handling I look forward to building up enough sales to upgrade to a bigger printer. It has been out of warranty for over a year now,.

Great product

Excited to see Epson brand paper back in stock in an even more convenient roll length for my Epson F570. Fast shipping and quality product. Thanks!

Works like a charm!

This product works great for my use, since I utilize two separate sizes of paper daily this made it easier to switch between the two. Instead of manually swapping the paper on the spool, I can now load both and the printer automatically feeds the correct size paper for each print!

I would highly recommend imaging spectrum for anyone looking for quick and responsive customer service through the entire purchasing process!

From our blog

29 Jul 2022 Event Photography

I am Your Density - Managing Exposure

07 Oct 2020 Direct to Garment

Direct to Garment Printing is a Strong Growth Market