Support

Technical Support

Imaging Spectrum offers complimentary technical support for our regular customers and paid support for others. Our experienced and trained staff can walk you through most technical issues right over the phone.

Contact us at 214-342-9290 or via email to set up a call-back support ticket. Most support tickets are answered the same day. Paid support is billed at $95/hour.

Our support hours are 8:30am – 5:30pm CT, Monday-Friday.

Online Support

If you are talking with one of our techs, and you need us to connect to your system, you will need to use www.remotepc.com.

Training

Need training on how to use your new printer and software? We can help you. We offer online phone training for $95/hour. Training can be customized to your business and workflow. Online remote training requires an internet connection.

Please contact us for more information.

From our customers

Based on 87 reviews
94%
(82)
3%
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it’s incredible

its so yellow

Best Spray Ever

This spray works great on inkjet printed pieces! I use it on all my fine art prints. It does not change the finish of the paper or ink. I haven't tried it on my acrylic paintings yet but it works great on the prints.

Fuji Universal CP48/49 P2 Start Up Kit (600022485)

Epson Premium Luster 260 - 24" x 100' Roll (S450423)

Speedy and Efficient!

Reliable and quick service is what you can expect every time you order from Imaging Spectrum - they get my order to me quickly and correct every time.

Fast Delivery, Great Customer Service

Received the order rather fast. I did have a small issue with delivery of the full order. They provided me everything I needed to track the missing box down. Good thing my company keeps a record of every delivery and where they put it. Box was found!

Great service

Item arrived quickly,

ChromaLuxe 20" x 30" Gloss White HD Aluminum Photo Panel Case of 10

Sleeving, Crown Style

The best you will find!

Used this regularly when I worked in a lab and absolutely loved this product. There wasn't anything it wouldn't clean. Then I tried it at home for a few things. Again, it absolutely did not disappoint! I was floored to find no reviews when I came looking for it to see if it was still made. I fully intend to get some for home use in the near future now that I know it is still available. I had been using Awesome but that leaves a film and is way too harsh; it also doesn't clean as well as this product. Don't think about buying it, just buy it!

UltraChrome Pro Vivid Light Magenta 700ml Ink for the Epson P10000 & P20000

Epson Premium Luster 260 - 24" x 100' Roll (S450423)

On it!

I appreciate how quickly the products arrive. Customer service is wonderful and friendly.

Epson 140ml T49M UltraChrome Dye Sub Ink - Magenta (T49M320)

We have been using the
We purchased a Photomatic passport system from Pakor and found it extremely user-friendly. It offers a wide variety of templates for passport photos and visa requirements from many countries. Since acquiring the Photomatic system, we haven't experienced a single rejection. Mr. Salak was exceptionally helpful in understanding our needs and recommending the best system for us. A+ customer service!

DNP 8" x 10" Print Pack for use with DS820A Printer

Great paper at a great price

We are very pleased with the thinkness of this paper and it works well.

Epson Cold Press Bright

Product is excellent. Customer Service was great.

DNP 5" x 7" Print Kit for use with DS40 Printer

Sinfonia 4x6 Print Pack for use with Color Stream CS2 Printer

Purchased DSRX1HS MEDIA KITS

I trust you.

A
Splice Tape - 3/4"
Alan Hazlett
Splice Tape 3/4"

Always a good product and fast shipping is great!

DNP 4" x 6" Print Pack for use with DS620A Printer

Replaced the maintenance tank for epson f170

I ordered this part for my epson f170. It worked . No problem. Great price. Fast shipping.

Brushstroke Envelopes

I was glad that these were received so quickly and the free shipping really helps small businesses like us!
John Vinson
Cameraworks

From our blog

29 Jul 2022 Event Photography

I am Your Density - Managing Exposure

07 Oct 2020 Direct to Garment

Direct to Garment Printing is a Strong Growth Market