Mitsubishi Photo Printers are known in the industry as reliable workhorses. (That is no “Bull” – check out this cool YouTube video Profile.) However, even the most reliable equipment can break down. The thing that sets Mitsubishi apart from other printer manufacturers is that they stand behind their equipment with the Express Replacement Assistance Program, or ERA. This warranty is offered free of charge to Mitsubishi printer owners in the U.S. In a nutshell, if your printer goes down within 12 months of purchase Mitsubishi will send you a replacement unit. Mitsubishi’s ERA program ensures that a working replacement unit is shipped to you within 24 hours for overnight, next business day delivery (where available), allowing you to continue with your business operation with minimal downtime. No other printer manufacturer offers this kind of warranty. Out of warranty Express Replacement Assistance is also available. Download this brochure to read all the details. Mitsubishi’s Technical Support Department can be reached by calling 888-307-0309.
The ERA program applies to the following Mitsubishi printers that Imaging Spectrum sells, supports and stocks in our Dallas warehouse.
CPD707DW – 4×6, 5×7, 6×8 Photo Printer
CPD70DW – 4×6, 5×7, 6×8 Photo Printer
CP9810DW – 4×6, 5×7, 6×9 Photo Printer
CP3800DW – 8×10, 8×12 Photo Printer
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