Merry Christmas and Happy New Year from Imaging Spectrum! Our entire team joins in wishing you and yours a very Merry Christmas and a Happy and Prosperous New Year. We have enjoyed serving you this year and we appreciate your business! Please note that our offices and warehouse will be
Category: Customer Care
Total 36 Posts
At Imaging Spectrum, one of our value-added services is to provide technical support to our customers. Many times this involves troubleshooting printer and media issues. When a customer purchases products outside of proper “authorized” channels, many times they cannot be helped. Buyer beware! Why Authorized Channels are a good idea
As a professional wedding photographer with 31 years of experience, my wife and I added our photo booth 3 ½ years ago to give our brides and grooms an option to have their wedding photographers provide a new alternative for a party favor and fun. As a very active member
What Does Free Shipping Mean to Imaging Spectrum Customers? The term Free Shipping is used a lot these days but it means different things to different suppliers. Some of our competitors offer free shipping; however, it is VERY different than the free shipping you receive from Imaging Spectrum. In most
With DNP America moving and expanding its operations to their headquarters in the Carolinas, they have finally started manufacturing media in the US. This will improve DNP’s response time to spikes in demand and facilitate distribution to Canada. Other than the part number, the only thing that has changed is
Supplies (paper and ribbon) for the Sony UPDR80 8×10 printer have reached “End of Life” status by the manufacturer. This means that Sony and DNP have ceased production of paper and ribbon (2UPCR810) for this printer. Imaging Spectrum has a limited supply in stock, but unfortunately, once it’s gone there
Our inkjet tech team has fielded several calls today regarding an Epson driver issue with regards to Mac OS. Apparently the latest round of Mac OS updates have caused a conflict with some Epson Stylus Pro Printer drivers. Thanks to Jay at Jay Miller Photography for sending us a sample
Take the risk out of ownership by minimizing unexpected repair costs and protect yourself against downtime during peak usage with a DNP 3-Year Extended Warranty from Imaging Spectrum. Compare the DNP 3-Year Extended Service Plan to the competition and you will see that DNP offers twice the thermal head coverage