Imaging Spectrum Blog

Fujifilm Frontier DX100 DryLab Printer Support Page

Fuji Frontier DX100 DryLab Printer Support Page

Welcome to the Imaging Spectrum Fujifilm Frontier DX100 Support Page. We will continue to update this page with information to help you get the most out of your Fujifilm DX100 DryLab photo printer.


New Users Start Here

You must register your DX100 printer with Fujifilm here

You must perform an initial ink charge, learn more here

Please note that it can take up to 45 minutes to charge the lines of a new DX100. Interrupting this process indicated by a blinking blue light on the front of the printer could cause damage to the printer. Once the blue light on the front of the printer stops blinking the printer is ready for use.


Quick References:

DX100 Support Reference Guide

Loading paper in the Fujifilm Frontier DX100 (PDF)

Replacing ink in the Fujifilm Frontier DX100 (PDF)

Darkroom Software DX100 Installation Guide

Darkroom Software P-Module Comparison

White paper: How to profit from event photography using the Fujifilm DX100 (PDF)

Field Maintenance Guide (PDF)

Tech Support Tips (below videos)

Fujifilm Frontier DX100 Driver Download Link (Windows and Mac OS):

http://bit.ly/Fuji_DX100_Drivers

http://bit.ly/Fuji_DX100_Manuals

Videos:

 

Tips from the Imaging Spectrum Technical Support Team:

  • When unloading the paper, use the gray cogwheel to back the paper out
  • When loading inks, make sure they lock in place (they are spring loaded). If they don’t lock in place you have the wrong ink in the wrong slot.
  • When loading paper make sure the gray spindle is on the left side of the paper roll and the black spindle is on the right side of the roll, feed paper down into the printer until blue light comes on.
  • You will have to register the printer before loading the print driver (you are registering the printer to a particular computer, don’t need internet connection.)
  • After registering the printer then you will need to load the Maintenance utility and follow with loading the printer driver.
  • It is common for up to half the ink tanks and most of the maintenance cartridge to be utilized in the first charging of the printer.
  • If you experience banding please run the print head cleaning feature.
  • Always remove the paper before transporting the printer. If the paper is not removed you risk damaging the paper sensor. If the paper sensor is damaged the DX100 will not recognize the paper and will error out.

Imaging Spectrum offers free support for our regular customers. If you purchased your Fujifilm Frontier DX100 from Imaging Spectrum and need assistance, please give us a call and we’ll set up a tech support call-back ticket for you. 800-342-9294 You can also leave a question in the comment field below and we will get you an answer.

 

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Bill Vahrenkamp, Cr.Photog., leads technical operations at Imaging Spectrum.

33 Comments

  1. Dave Rasmussen

    April 27, 2019 - 4:32 pm

    The power button on DX100 is stuck down and no power is working. Any ideas how to fix this problem .
    Is there a breaker someplace to reset

    This is Dave From Take2

  2. arkatomi

    April 9, 2018 - 5:59 am

    can you help me ?
    my printer fujifilm frontier s , diagnostic cleaning failed ..
    when everytime i was print always show up attention like “ERROR W-2306,can’t perform detected clogging”

  3. Scott Martin

    May 2, 2017 - 6:23 pm

    How does one go about printing a profiling target without color management on this printer? On a Mac, the Adobe Color Printing Utility has the ‘No Color Adjustment’ option turned off and it’s printing with a profile. I can select ‘No Color Adjustment’ in Photoshop but the output isn’t correct there as well. Any insight anyone?

  4. Roy Velasquez

    April 8, 2017 - 11:33 am

    black color is printing link pinkish

  5. DESIRE

    August 10, 2016 - 5:13 am

    I have a problem regarding fujifilm frontier Dx 100 it cant do aid inspection it say please check harness and try again. please not ive changed the harness ,the aid board ,the aid cap but im still getting the same error , and olso when i do auto nozzle check it olso says failed.PIEASE HELP ASAP’

  6. Bill Vahrenkamp

    July 28, 2016 - 5:47 pm

    Donald, I am not sure about the difference of vertical and horizontal making a difference, but we have also found printing in High Image Quality under Image Quality makes it look much better. It does slow it down a bit though.

  7. Donald Emmerich

    July 28, 2016 - 9:42 am

    I output several black-and-white images that showed a great deal of banding in the darkest portions of the print. Ran print head alignment. Still no change in the output of black-and-white print. Did a nozzle check. All fine. Rand Print head alignment again. Output another black-and-white print and again no change. So I changed the orientation of the image from horizontal to vertical change the print dialog settings from horizontal to vertical. Output another black-and-white print but this time no banding. Any explanations on this? Thanks, Don Emmerich

  8. mm

    Eric Woodchek

    February 29, 2016 - 12:26 pm

    4 inch width is the minimum.

  9. Kody adams

    February 26, 2016 - 8:48 pm

    Can this printer print 3×8 prints?

  10. Jim Young

    February 23, 2016 - 3:08 pm

    2 Very small lines running front to back on prints. Almost look like a scratch

  11. Jeremy

    January 27, 2016 - 1:35 pm

    This might be the worst printer ever. We have changed out 6 at the current job I work. This printer fails in humid climates. I’m on this site looking for any solutions maybe anyone has because Fuji just doesn’t have one. All lights flashing error every light and beeps. Are techs call fuji about it and every time and they just send us a new unit. This is our 6th unit here in Hawaii. I would research other printers and skip this one. Sure the prints are amazing and it does a great job there. But when you have to send it out almost ever two months it’s not worth the troubles. Buyers be ware..

  12. mm

    Eric Woodchek

    November 23, 2015 - 9:16 am

    @Rosario, You can order a spare paper spindle. It is a special order item. Cost is $299. Please contact your sales rep at Imaging Spectrum – 800.342.9294

  13. Rosario

    November 21, 2015 - 5:24 am

    I’d like to know if it is possible to bye a “paper roll
    feeder”, i.e. we have the printer but we are forced to
    change paper type if we must print in different paper
    size, and we have only one paper roll feeder, so it’s
    annoying.

    We’d like to know if this part of the printer is available
    and it’s price.

  14. mm

    Eric Woodchek

    November 16, 2015 - 8:52 am

    @Joanne Please contact us and schedule a call with our tech team – 800-342-9294

  15. Joanne Codi

    November 15, 2015 - 1:57 pm

    We use your DX100 printers and we’re having some issues with ink streaks on the darker colors. We’ve checked the maintenance cartridge and it appears fine.

    Please advise.

    Thank you,

    Joanne Codi
    Jesse Coltrane
    Sharp Shooter Imaging at The New England Aquarium

  16. TRAN VAN HOA

    June 6, 2015 - 12:10 am

    reo in không được .tắt lại rồi mở.máy mới in được.xin cho ý kiến và sửa như sao

  17. Tom Bennett

    April 5, 2015 - 8:33 am

    All of the 1 hr. Stores have installed different types of dry printers. I ran a set of pictures of the color checker pass port through each system including my own. Two stores use the frontier fuji. Even then one store was better. The frontier was the only machine that did an almost perfect match. It even beat my business system by epson on part of the test.
    You can see complete review at facebook/tomspage.

  18. SHARMAINE

    March 8, 2015 - 7:57 am

    OUR FUJI DX100 PRINTER HAVE AN ERROR: ERROR RECONNECTING TO Z AND THE QSS INSTALL IN MY COMPUTER IS GONE. HOW CAN I GET IT BACK?

  19. Willorel

    February 6, 2015 - 12:19 pm

    Bjr! j’ai un problème avec mon DX100; il fait toujours une erreur w2306, que ce je fait pour ca?

  20. mm

    Eric Woodchek

    January 28, 2015 - 12:53 pm

    Hi Kelly,
    Not sure what that error code might be. You should probably contact Fuji: For Technical Support call 800-659-3854, option 2 then option 6. Please let us know how it ends up.

  21. Kelly Jean-Pierre

    January 28, 2015 - 10:56 am

    Hello guys,
    I have the fudji dx100 since july 2014. I intall the driver and when I try to print, i have error W-2205 (while the inks are brandnew) and the lights indicator are flashing.
    Can you assist?

  22. waleed

    October 19, 2014 - 5:13 am

    how to add PP ID Templates to Fuji DX100
    plz help

  23. mm

    Eric Woodchek

    August 26, 2014 - 10:22 am

    Hello Etienne, I am sorry but I don’t really understand the problem. If there is something wrong with the paper we would recommend that you not run it through the printer. Feel free to contact us for more information or you might want to contact the Fuji distributor in France. Cheers! Eric

  24. Etienne

    August 26, 2014 - 8:53 am

    Hi,
    i have the back of my prints soiled by a roll of the dx100.
    my solution: print several check patterns to clean the roll…
    have you an idee ?

  25. mm

    Eric Woodchek

    August 6, 2014 - 10:36 am

    John,
    We have been seeing great results with our black and white images. You might try contacting your local Fuji rep in the U.K. to see if they can assist you with some test images.

  26. John

    August 6, 2014 - 1:27 am

    Can you tell me how best to set up black and white printing. Currently the prints appear to have background noise (not in original images). This ‘noise’ creates a big problem for us as we use the images for comparison purposes.

  27. Philip Mukusya

    July 12, 2014 - 9:47 am

    Hello, How man copies of 4 x 6 does one set of toners print

  28. Diogenes dominguez

    July 7, 2014 - 7:14 pm

    Buenas tardes,, ustedes me pueden enviar a Toluca Edo, Mexico, la impresora Frontie DX100, cuanto me costaría, y quiero saber con que software cuenta para trabaja.
    Gracias.

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