Imaging Spectrum Blog

The New Sinfonia CS2 Photo Printer – A First Look

Our first day with the CS2.Sinfonia Shinko CS2 Photo Printer


There is plenty to say about the new Sinfonia CS2 photo printer as it quickly gains in popularity with photo booth owners. This new printer has a nice small footprint!  Love it! This is the smallest professional photo booth printer on the market. It is about the same width as the discontinued Sony UPCX1, is one inch shorter in depth and several inches shorter in height.  This printer is a solid replacement for those with photo booths that were designed for the size of the UPCX1.  The Sinfonia CS2 printer weighs 22 lbs.

The Sinfonia CS2 photo printer  is easy to load and will produce 300 4×6 prints per roll, 2 rolls per case.  Cost is $0.16 per 4×6.  It prints a 4×6 in about 11 seconds, start to finish (our actual print time was a few seconds longer, but still plenty fast for a photo booth workflow). We give it high marks for output quality too.

The color looks great. Flesh to neutral color balances look outstanding. Shadow and highlight details are good. The paper is robust and feels thicker than some more expensive models.

If you are looking for a lightweight printer with a small footprint for your photo booth, this one is a winner!!! Two thumbs up! And BONUS, Sinfonia has included a 30 day, fully functional, free trial of Darkroom Software – the printer can pay for itself with one event.

Please contact Steve or Bill to discuss compatibility with your current photo booth and software. 800-342-9294

Steve has over 30 years of professional imaging industry experience and is Sales Manager at Imaging Spectrum.


  1. April

    September 13, 2017 - 10:15 pm

    My printer CS2 prints the same photo over and over again. The settings on the software just says for 1 copy.

  2. Steve B

    January 4, 2016 - 12:22 pm

    Mike B,

    Thank you for sharing your experience with the printer. It truly is not what we would expect. Customer feedback and perceptions are always appreciated. Glad you have been able to engage with KG Digital and they are standing behind the product by replacing it. As a reminder: always make sure to remove the paper and ribbon from the printer while traveling to and from the job.

  3. Mike B

    January 4, 2016 - 11:50 am

    This Sinfonia CS2 printer has been nothing but a nightmare for me!!! The very first event I took it to – it stopped working and I lost 2 hours and a line of customers going out the door (@ $10 a print) trying to get it to work with the 5×7 media. It Finally did… for a few hours then the ribbon kept tearing again and I had to just pack up and leave. I had another event the next night and the thing worked flawlessly until the last print of the night. I did nothing different. Same media, same tethered connections & printing etc.. But then it finally gave up the ghost and would not print again at the end of the night. I brought it home & tested, nothing. Wasted a roll of media and ribbon trying.

    Exchanged the printer for a new one with KG Digital. New printer printed about 30 photos and now tears ribbon continually. Brand new out of the wrapper. Was on phone with KG Digital making sure everything was set up correctly during this process. I’m now expecting ANOTHER replacement to be shipped today (1/4/2016)… sigh.

    I know the author of this forum states there is no design flaw in this product, but I greatly disagree! This product is NOT consistently reliable and therefore not production ready, from my experience. I’ve had to turn away event jobs because it’s better to not take the job than to take the job and get bad word of mouth advertising because the equipment fails, making my business look unprofessional.

    Lesson learned – save up a few extra $’s for the higher quality brand and save headaches!

  4. mm

    Eric Woodchek

    December 9, 2015 - 10:04 am

    Please contact us and request a tech ticket so we can help – 800-342-9294

  5. Chris Jimenez

    December 8, 2015 - 1:54 pm

    I have two CIAAT Brava printers which looks like the CS2 and I’m having the same problem of media fusing to the paper roll, tearing, and jamming the printer. One is a few months older which it is occurring every event and now my second one with less usage is experiencing the same issue. I’ve seen posts elsewhere on this…anyone find a solution?

  6. EllisS

    November 20, 2015 - 8:11 am

    I bought a CS2 in July and after about 175 prints the paper started fusing with the ink ribbon and tearing it. Imaging Spectrum suggested that I send it in for manufacture repair as it was under warranty. After having my printer for about 2 weeks I was told that chassis was bent about 3 inches and cost was $375.00 to get my printer back. Now when I sent the printer in there was no noticeable dents,bend or nothing! I am distressed because I’m out $375.00 plus shipping and print borders are off!! Help!!

  7. SteveB

    June 25, 2015 - 9:20 am


    Density issues in your final print is most likely not having anything to do with the printer. I would suggest contacting your dealer or to resolve the issue. You would also want to check your software settings.
    If you do believe your printer is the source of the problem, I might suggest making sure your firmware and driver are up to date.


  8. SteveB

    June 25, 2015 - 9:10 am


    Where did you buy the printer? I would suggest calling the dealer or to get it resolved. Your issue could be many things, however, it would not be a design flaw.


  9. Kimberly

    June 25, 2015 - 8:27 am

    This prints WAY to dark. How do I adjust settings? I waste so much paper just trying to get the color right. It looks good on my screen, but then prints so dark sometimes I can barely see the people in the photo. I paid a lot for this printer – too much to be having these kind of issues.

  10. David

    June 20, 2015 - 9:27 am

    I’ve had a CS2 for about a year now. I’ve only run about 8 rolls of paper through it. So, it has not been used much. I’m having serious problems with it. We finally had to shut down at a wedding last night. On 3 occasions, including last night, it has torn the ink ribbon. It printed strips with color streaks and had a paper jam. In the end, the attendant could not get it up and running again, so he had to shut down early. I’m hoping there are service options. If it is a design flaw of the printer then I wasted $700.

  11. Steve B

    January 26, 2015 - 9:57 am


    If you bought the Sinfonia from Imaging Spectrum, you can call us to check the driver. Have not seen that issue before.


    Steve B

  12. Juan Vasquez

    January 26, 2015 - 9:43 am

    I recently purchased the SINFONIA CS2, with DSLRBOOTH program to run a photo booth business and after a few sessions, my computer will tell me to update sinfonia driver. I then have to reinstall the driver on my computer and then it would work again. What could be the issue? has anyone else have this problem?

  13. Steve B

    June 10, 2014 - 1:46 pm


    It does, 2×6, 4×6, 5×7 and 6×8.
    The 5×7 and 6×8 each have their own media kit.
    The 2×6 is made with a 4×6 kit where the printer cuts the 4×6 into 2 2×6 strips.

    Thanks again.


  14. Tonia Watts

    June 10, 2014 - 1:22 pm

    I am wondering, with this printer, can you not print a 4×6 print instead of a photo strip?

  15. Jackie S

    November 12, 2013 - 10:21 am

    I now had the CS2 for about a one year +. Yes, I forgot to put up my unboxing. I will put up a video using this in my photo booth.

    I love this printer and the guest is giggled-up on how fast the image pops out. The quality is not high but it’s great and looks good. It’s important to make sure the image pop! The naked eye can’t tell (but most photographers can, like me).

    I love this printer and will probably wait for the next one to come out. At 22 lbs, it’s fabulous and easy to work with(easy to carry/transport).

  16. Steve B

    October 21, 2013 - 9:13 am


    Thanks for the note. Please contact Imaging Spectrum so we can have our tech get to work on this. Your printer issue could be a few things. We look forward to hearing from you soon so we can get to work on figuring out what is wrong.


    Steve B
    Imaging Spectrum

  17. Dorothy

    October 19, 2013 - 11:51 am

    Second time my paper came apart while at an event
    Put in new roll worked for about 2 hours and then gives error and separates from film it was installed correctly both times!
    Any suggestions?

  18. Steve B

    September 20, 2013 - 9:40 am


    If you bought the printer from us, we would be happy to help check your setting on the printer. Your driver will have to be set correctly to work. If that does not fix the issue then you would obviously have a problem with your software. Feel free to contact us for printer support if you bought the printer from us.

    Steve B
    Imaging Spectrum

  19. Terri

    September 20, 2013 - 8:53 am

    I’m having the same problem where my 2×6 is not being cut, so the print is 4×6, what am I setting up wrong? Currently using social booth software.

  20. Steve B

    July 15, 2013 - 1:34 pm


    Yes, Windows 8 is ok. Yes, it cuts 2×6 strips.
    Instead of buying the printer to find out if you like print quality, just send a file to us to print and we can send you a sample print before you buy. Please check our website for updated information.
    Please call us to request a sample print. We will need your business info to get the prints to you.
    Call 800-342-9294

    Thanks again.

    Steve B
    Imaging Spectrum

  21. Brandon

    July 15, 2013 - 1:01 pm

    Hello, Im having hard time reading any updated review or question/answer column.

    This will work with windows 8, correct? Will it now cut the 4 x6 into 2 strips? If I do not like the print quality, can I send it back with full refund? Can you direct me to a post with updated reviews on this product?

    Thank You

  22. Harold H

    December 4, 2012 - 11:40 pm

    I just received my Sinfonia CS2, and I love it. It has exceeded my expectations. Its affordable, great quality, compact, and just awesome. The prints it produces are amazing, great enough for my event photo business. Makes for fast on-site printing. Also having a trial for darkroom is a bonus. One event, and everything pays for itself.
    Thank You Imaging Spectrum and Sinfonia for the great customer Service and for an excellent product!

  23. Jackie S

    August 26, 2012 - 9:51 pm

    I can’t wait for this to hit the market. I can’t believe a dye sub finally less than 25 lbs. I have the mitsubishi cp3800 (I guess I will be selling that) and pick up one of these light weight printers!

    Thank you Sinfonia! I wish you all the best with this printer.

  24. Joel Conner

    August 23, 2012 - 6:31 pm

    We got one, and we love it! Just waiting for the drives to be released so it will cut the 4×6 into two strips!

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