Imaging Spectrum Blog

DNP DS 40, DS 80 Print Counter

Update July 2017: This utility will also work with the DNP DSRX1 Photo Booth Printer and DNP DS620A. The latest version is

Update May 30: This utility will also work with the DNP DSRX1 Photo Booth Printer.

Want to know how many prints you have made on your DNP DS 40 or DNP DS 80? Want to know how much media is left in the printer? Well, unfortunately, there is no print counter on the front of these machines. In fact, there is no LCD panel at all. Enter PrinterInfo v1.0 – yes that is really the name of this software application. It ain’t pretty but it get’s the job done. Launch DNP printer info and you will get updated stats on your printer.

DNP Printer Info Application

This little app and the manual can be downloaded from DNP. Go to the following site and download the User Manual: PrinterInfo and the Status Display Tool: PrinterInfo

The app will download a compressed file called Extract it. Click twice to run the PrinterInfo_1.2.1.1_setup (PLEASE NOTE: Do not run the application while the printer is printing) Click on yes. You will see a screen similar to the shot above with info on your DNP printers. Uh-oh, getting low on media? Better call Imaging Spectrum 😉

Thanks for reading, I hope you found this helpful. If you have any questions please don’t hesitate to leave a comment below and I’ll contact you.

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Bill Vahrenkamp, Cr.Photog., leads technical operations at Imaging Spectrum.


  1. Sarah

    June 15, 2016 - 5:28 pm

    Did you found a solution?

  2. margherita

    June 24, 2015 - 9:32 am


    I m trying to install the print counter.I m not able to do it.
    Somebody speaks italian?

  3. Michiel

    April 7, 2015 - 3:08 am

    Hi guys,

    Is there any API available to get this information into the print software I’m developing? Would really help with planning print jobs while preventing print loss due to out of paper situation (I lose 2 or 3 prints from memory every time the DS80 runs out of paper. I can resubmit but in batches of 150/200 pages it’s a drag figuring out which pages are missing)

  4. Andre

    April 4, 2015 - 3:01 pm

    Hello Bill My name is andre,I have the dnp ds-rx1 I use it for my photo booth and it currently prints the 2×6 prints but i’m looking to print out the 4×6 layout. could you tell me how I could do so as nothing is mentioned in the manual or videos on line. would be nice to know how to do this for future needs Thanks ANDRE

  5. Bill Vahrenkamp

    March 7, 2014 - 7:06 pm

    Daniel, try reinstalling, if that does not work, call us for a tech ticket.

  6. Daniel

    March 7, 2014 - 11:20 am

    This worked for me once and now when I go to re-open it it’s just a blank box. Any suggestions?

  7. Jody Stewart

    December 16, 2013 - 6:05 pm

    I have the same problem as Vicente, my printer info shows double the prints. When I print one print and refresh the info the counter increments 2. I have tried leaving the app open and refreshing after printing and I have tried running the app, noting the count, shutting the app down, printing and then re-starting the app.
    Either way the print counter increments 2 for every 1 print.
    Any advise?

  8. Vicente

    April 24, 2013 - 6:26 am

    My printer info duplicates de counts, for each print I make it counts 2. Any ideas ?

  9. Jeff

    September 16, 2012 - 3:33 pm

    is there any way to have a notification pop up (on screen) when the rx1 is out of ribbon/paper? from my experience so for with the rx1 the only way to tell the printer is out of ribbon/paper is when it stops printing and the light is blinking on the printer itself. this isnt convenient and hard to manage when the printer isnt visible. (photo booth)

    when i was using the Sony printer, it would pop up on screen that the ribbon needs replacing. seems like this isnt possible with the rx1? 🙁

  10. mm

    Eric Woodchek

    May 3, 2012 - 1:29 pm

    CounterA = Total Prints on Printer
    CounterB = Total Prints on Print head. If print head is ever replaced, counterB will reset.
    Neither counter can be reset manually.

  11. Bill Vahrenkamp

    April 16, 2012 - 9:27 am

    BTW, this also works on DSRX1 printer also. Bill

  12. Cesar Cruz

    March 29, 2012 - 10:43 am

    Buenos dias
    tengo printinfo para windows xp
    el caso es que me cambiè y hoy tengo Windows 7 64 bits
    y nesecito la actualizacion .
    les agradesco mucho la ayuda que puedan proporcionarme para poder descargar este programa que me se mucha urgencia

  13. Samantha

    October 26, 2011 - 4:53 pm

    This was SUPER helpful! Thanks!

  14. Ray Mares

    August 13, 2011 - 2:23 pm

    Hey Luis, how do you like your dnp ds80? I’m thinking of getting one & want the overall impression from somebody that owns one first. Would you recommend it? Thx! Ray…

  15. Luis Ongpin

    August 5, 2011 - 6:46 pm

    Is there anyway to see my print count using a Mac, that would REALLY help my photobooth a LOT!


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